Thank you so much for your questions.

1.) Yes, you may use ASP.NET 4.0 with Cloud Sites. It’s not automatically activated. But I can make a request and have it enabled for your site.
2.) Technically I would have access to your code since your FTP username and password are the same as your Cloudsites account log in, but I would not have access to your database, as that is a separately created log in and password for each database that you would create within your account.
3.) Yes, I know. But of course I am more than happy to forward any technical questions you may have directly to Rackspace on your behalf. And I would give you my phone number in case you needed something immediately.

I hope this answers your questions satisfactorily. Let me know if you have any more.

Stephen Pickering

1. my application is using SQL Server 2008 R2
( in asp.net 4.0)
can i use cloudsites with you?
2. Would you have access to my code and database?
3. Lately rackspace stopped customer service to customers of resellers.
Thanks